Outbound

Some key advantages of using voiceaiwrapper with your VAPI account for outbound -

• Sync pull contact list from your CRM realtime

• Personalize calls based on custom contact variables passed on from CRM

• Call leads as soon as they fill up a form

• Advanced campaign settings- control how much times you are calling a contact, duration between calls, track call outcome.

• Campaign analytics - connect rate, avg call duration, call cost, campaign spend etc

• Automatically call back contacts based on call back request.

  
  

  1. Navigate to "Campaigns" on the left nav bar and click on "Add Campaign". Add the campaign name, chose the assistant using the drop down and select campaign type.

2. Your campaign is now saved and before you head into the campaign settings, you can adjust the concurrency limit that you want to assign to the campaign. PLEASE NOTE the concurrency limit that is available to you here is derived from the concurrency limit pool that you have in the VAPI org connected to your voiceaiwrapper account.

3. Under campaign configuration you can now configure the assistants availability and launch the assistant

4. After the campaign has started, all calls will be viewable under "Call Logs" and campaign analytics will be visible inside the campaign under the "Analytics" tab.

PLEASE NOTE for instructions on how to connect your assistant to calendars and CRM etc please view tools and functions