Voice AI White Label Platform Uptime Assurance
VoiceAIWrapper uses enterprise grade infrastructure and measures to ensure that your voice AI white label platform uptime does not skip a beat.
Your voice AI agent settings, prompts, and call logs, etc., are saved in your voice AI provider account.
In the unlikely event that your account gets affected, you will not lose your prompts, agent settings or calling data.
Our voice AI white label platform uses SOC 2 and ISO 27001 certified infrastructure services
VoiceAIWrapper uses Amazon Web Services (AWS) for cloud infrastructure.
Payment integration is offered via PCI DSS, SOC 2, and ISO 27001 certified systems like Stripe.
Source code is on GitHub which is SOC 2, ISO 27001 certified.
#Cloud Infrastructure
SOC 2 and ISO 27001 certified infrastructure
The foundational infrastructure security for VoiceAIWrapper is provided by Amazon Web Services (AWS).
AWS maintains physical security of data centers and hardware.
Offers network infrastructure and DDoS protection.
Offers Hypervisor security and host operating system patching.
Provides Service availability and infrastructure resilience.
AWS is SOC 2, ISO 27001, FedRAMP, etc. certified.
#Secure Payment Integration
PCI DSS, SOC 2, and ISO 27001 certified payment integration
VoiceAIWrapper offers secure and reliable client billing using PCI DSS, SOC 2, and ISO 27001 certified payment systems like Stripe.
All payment card information stored on Stripe.
PCI DSS certified payment processor.
SOC 2 certified.
ISO 27001 certified.
Accepts a wide range of payment options and global currencies.
#Platform Security Framework
VoiceAIWrapper security framework
Our voice AI white label platform adheres to a multi layer security framework in line with our SOC 2 Type 2 certification requirements and industry best practices.
Application security and code integrity.
Customer data protection and privacy.
White-label security and tenant isolation.
API security and integration protection.
Analytics and reporting security.
#Platform Security Monitoring
Monitoring and incident response
Our monitoring framework is SOC 2 Type 2 certified and it includes security measures such as - continuous security monitoring and alerting with regular security assessments and remediation.
Continuous security monitoring and alerting.
Comprehensive logging and metrics collection.
Centralized security event correlation.
AWS GuardDuty and AWS Security Hub integration.
Regular security assessments and remediation.
#Business Continuity
Business continuity and disaster recovery
Our platform performs automated backups and periodic validation of backup data to ensure service availability. Service continuity is ensured with the help of automated failover mechanisms and pro active scaling that can handle fluctuations.
Regular automated backups.
Validation of backup data consistency.
Automated failover mechanisms.
Proactive scaling to handle demand fluctuations.
Real-time monitoring of service availability.
