Features
AI Voice Agent Platform Features That Your Agency Will Need
Build AI voice and chat agents, give clients branded portals, and manage access, usage and billing in one platform. VoiceAIWrapper lets agencies use its native AI engine or connect supported external providers, with client permissions and plan options that fit how you deliver your service.
Create agents and test the platform for free. Pay only when you start onboarding clients.
Based on actual VoiceAIWrapper screenshots, edited with AI for clarity.
Start with your business website. The AI Agent Builder reads the homepage plus up to nine additional pages, asks a few questions, and helps create an agent with knowledge and tools. Test by voice or chat before launch, then use branded client portals and billing automation to deliver your offer.
The initial setup was really quick, taking about 30 minutes to an hour.
Verified user, Small-Business · July 7, 2026
Billing flexibility
Bill clients through your own Stripe account with plans, usage packs, minute or call meters, and one-off charges. Set client limits and auto-recharge, or use manual billing if your agency does not use Stripe.
Client Management
Give clients a branded portal for agents, calls, chats, knowledge bases, tools and numbers. Choose no access, view only, or view and edit for each area, with features and limits based on your plan.
Multi-provider AI
Multi-provider integration
You can use the built-in AI system and leverage the latest conversational AI stack that is available in the market. Alternatively, you can also use Vapi, Retell AI and ElevenLabs keys and pay for usage tokens directly to your providers.
Multimodal AI
Use VAW Native for phone, web voice and chat agents, with usage billed in credits. Or connect your Vapi, Retell AI or ElevenLabs account through BYOK and pay provider usage directly to that provider.
Native integrations
VoiceAIWrapper offers native integrations to CRM systems like GoHighLevel, calendar scheduling systems, and SMS systems. You can also connect to WhatsApp and other tools.
Connect API tools and automation workflows, inspect what ran on a call, and send signed call and chat event webhooks. Delivery logs, retries and secret rotation help you troubleshoot connections to systems such as n8n, Zapier and Make.
Based on actual VoiceAIWrapper screenshots, edited with AI for clarity.
Multi Lingual support
Multi-lingual capability
VoiceAIWrapper offers the agency admin portal and the client portal in multiple global languages. Also, the voices inside VoiceAIWrapper support multiple global languages that are supported by ElevenLabs.
integration capability
Ease of integration
VoiceAIWrapper has a built-in native integration with GoHighLevel. HubSpot can be connected using APIs and webhooks. It also allows for native calendar and SMS integration. You can also use APIs and webhooks to connect to external systems and tools like WhatsApp.
Based on actual VoiceAIWrapper screenshots, edited with AI for clarity.
Reliability
Reliability
VoiceAIWrapper has a 99.9% uptime spread over the last two years, and its uptime is monitored by a third-party provider.
Is VoiceAIWrapper a complete voice AI platform, or do I still need Vapi, Retell and ElevenLabs?
VoiceAIWrapper is a complete voice AI platform. It's created and designed specifically for agencies to create white-label AI voice agents and resell to their clients. You do not need any other provider if you're using VoiceAIWrapper. We give you credits, using which you can create AI voice agents as well as AI chat agents. If you're an agency that has created agents on VAPI, Retell AI or ElevenLabs, you can plug in your API keys from Vapi Retell AI and ElevenLabs, and you can sync your agent inside VoiceAIWrapper. In that case, the AI agents will use the tokens from your Vapi Retell and ElevenLabs account, and your usage will be billed directly to the provider.
I already use other voice AI platforms. Do I need to migrate, and what if I switch providers later?
Depending on the provider that you use, you have a couple of options here: • If you use Vapi Retell or ElevenLabs, you can just connect their API keys to VoiceAIWrapper, and all the agents that you have created will sync with VoiceAIWrapper. • You can copy the prompts you've created on another platform and add them to VoiceAIWrapper. VoiceAIWrapper natively offers a much easier agent creation workflow, which means you can replicate and create the agents within minutes, along with all the tool calls, functionality, and integrations that existed in your previous provider.
Can a voice AI agency serve multiple clients from one provider account?
Yes, you can onboard and sell to multiple client accounts from one VoiceAIWrapper account, and you can create multiple client portals.
Can I sell AI voice agent services under my own brand?
Yes. VoiceAIWrapper lets you run as your own voice AI company, with your own subdomain, logo, colors, emails from your domain, and light or dark mode. Clients never see VoiceAIWrapper or your provider, and you decide what each client can see in their portal.
What does each client see in their portal?
Each client gets an isolated account showing their AI phone calls, recordings, transcripts, analytics, phone numbers, knowledge base and team members. You can keep adding client accounts within your plan's limits.
Can I reuse an AI phone agent setup for new clients?
Yes. Build a phone agent once and reuse its prompts, tools and workflows for new clients, so you don't start from scratch each time.
What is SaaS Creator?
It automates onboarding so you can sell voice AI solutions at scale. Clients sign up through your branded checkout, pay, and submit their business details and knowledge base. Their agent is then created and assigned automatically.
How do I bill clients for AI calling?
Connect your own Stripe account and create your own plans, included AI calling minutes, add-ons and overage rates. You set the prices and keep 100% of the margin, with no revenue share. Offline billing is available if you don't use Stripe, and we can add your local currency on request.
What can an AI call bot do on a call?
Each AI call can handle inbound and outbound conversations, book on Google, Outlook or GHL calendars, transfer calls to the right person, send SMS follow-ups, leave voicemails, and answer from your knowledge base.
How does the AI calling system handle outbound campaigns?
Upload leads or push them in through the API, and your automated call bot runs campaigns with retry logic and calling-hour rules. It can make calls for follow-ups, reminders and lead qualification.
Can I offer AI chat and voice call agents, plus a web widget?
Yes. White-label AI chat and voice call agents together, and put your AI call bot online with a branded voice web widget on your clients' websites.
How does the GoHighLevel integration work?
It's native, and our app is in the GHL Marketplace. A GHL workflow can trigger your AI call bots, and every call result syncs back to the contact in GHL.
Is VoiceAIWrapper a CRM? What else does it connect to?
It isn't a CRM, but it includes lead lists, call logs and analytics. Your automated calling assistant connects to HubSpot, GHL, Airtable, Supabase and others through webhooks, our API, Zapier, Make and n8n.
Which phone providers work with AI phone calls, and can clients keep their numbers?
Any VoIP provider including Twilio, Telnyx and Zadarma. We don't sell numbers. Existing numbers connect straight to your provider without porting, and we don't restrict where you can call.
What languages and voices do the AI calls support?
Agents speak any language that you have configured in your agent setting and can switch languages mid-call if you set them up to. Client portals are available in several languages, including Spanish, German and Italian, and we can add more on request. Cloned and regional-accent voices are available through ElevenLabs.
What should I configure before launching an AI calling agent for a client?
Define the call’s goal, add the business information the agent needs, and choose its voice and language. Connect any calendar, CRM or messaging tools the workflow uses. For a paid AI voice agent service, also set up the client’s portal access and billing. Before launch, run test conversations to check the answers, connected actions and any handoffs you’ve configured. Double-check the integrations and features you’ve included in your offer to your client.
Create agents and test the platform for free. Pay only when you start onboarding clients.