Retell AI White Label for Agencies

Retell AI does not offer a native white-label reseller option. VoiceAIWrapper plugs that gap by allowing agencies to connect Retell AI API keys to create branded client portals, client workspaces and Stripe billing on top of Retell AI.


  • Connect one or more Retell AI workspaces through separate VoiceAI Pods.

  • Give each client a branded portal with the access you choose.

  • Package inbound calls, outbound campaigns, and website voice or chat.

  • Create subscriptions, usage packs, and one-time charges through Stripe.

Last updated:

Last updated:

Last updated:

· Reviewed by Raj Baruah, founder of VoiceAIWrapper

1,000+ agencies have used the platform · 5.0/5 on SaaSHub and G2 · 60-minute setup · Cancel any time

7-day trial. Card required. Your selected plan starts on day 7 unless canceled.

White label Retell AI agents dashboard

What is a Retell AI white label platform?


A Retell AI white label platform is the client-facing and agency-management layer around Retell AI. Retell AI builds, runs, and monitors the voice agents. VoiceAIWrapper lets your agency deliver those services through its own domain, branded client workspaces, campaign controls, reporting, website widgets, and billing controls. Your agency keeps control of the Retell account, offer, client price, implementation, and support. For the provider-neutral model, see white-label voice AI for agencies.

Retell AI runs the agents. VoiceAIWrapper runs the agency layer.

Retell AI builds, runs, and monitors the voice agents. VoiceAIWrapper adds the branded client experience, client access, campaigns, reporting, widgets, and billing controls. Your agency owns the offer, pricing, testing, support, compliance, and client results.


LayerWhat it controls
Retell AIVoice-agent infrastructure, provider-side configuration, call execution, monitoring, and Retell usage billing.
VoiceAIWrapperAgency branding, client workspaces, access controls, campaigns, portal reporting, website widgets, and client billing controls.
Your agencyOffer design, client price, sales, implementation, testing, support, compliance, refunds, and client results.

See the Retell AI white label workflow in 9 minutes

This walkthrough shows how an agency connects Retell AI to VoiceAIWrapper, configures branded client access, manages campaigns, reviews activity, and sets up client billing. The written sections on this page cover the same buying questions for visitors and crawlers that do not play the video.


How to turn Retell AI into a branded client service

A sound agency setup has four parts: connect the Retell workspace, review the resources your team will use, configure the client portal, and test the commercial workflow before handover.


Connect the Retell workspace as a VoiceAI Pod

Create a new VoiceAI Pod, choose Retell AI, and add the agency’s Retell API key. Give each connection a name your team will recognize, especially when you manage more than one workspace.

  • Use a clearly named workspace key and keep it private.
  • Set concurrency to match the provider account and planned capacity.
  • Test the exact resources and actions your client workflow needs.
  • Review the VoiceAIWrapper security policy before launch.
VoiceAIWrapper connection dialog with Retell AI selected and steps for choosing the provider, adding agency credentials, and setting call concurrency before creating client workspaces.


VoiceAIWrapper portal localization settings showing English plus selectable Spanish, Portuguese, German, Italian, French, Dutch, Polish, Russian, Hungarian, and Danish options for agency-branded client portals.

Brand and localize the client portal

Set the agency domain, logo, colors, navigation, email sender, support route, and portal language. Then choose the areas each client can use.

  • Check the branded domain and browser title through a client login.
  • Confirm the email sender, navigation, support links, and empty states.
  • Test desktop and phone layouts before handover.
  • Give each client only the access included in the signed offer.


How client rebilling works

Keep the VoiceAIWrapper subscription, Retell AI usage, and your client price separate. VoiceAIWrapper adds no per-minute markup. Your agency sets the client-facing subscription, usage, setup, or managed-service price.

Check current VoiceAIWrapper and Retell AI pricing before sending a client proposal.
Money flowWhat it coversWho controls it
VoiceAIWrapper platform billAgency layer and the features included with your plan.VoiceAIWrapper
Retell AI provider billProvider usage, telephony, model, voice, and connected services.Retell AI
Client priceSubscription, usage, setup, or managed-service price in the client agreement.Your agency


Price the complete service, not only the call minute

Client revenue - Retell AI usage - VoiceAIWrapper subscription - payment fees - taxes - support - refunds - other delivery costs = gross contribution.

What to verify before launching a client


1
Provider connection

Confirm the correct Retell workspace, private API key, region, and planned concurrency.

2
Client access

Expose only the portal areas and resources included in the signed offer.

3
Agent testing

Test normal calls, interruptions, silence, transfers, tool failures, unavailable destinations, and out-of-scope requests.

4
Usage records

Reconcile the first call and usage records between the provider and agency views.

5
Billing

Confirm the client plan, payment state, taxes, cancellation path, and refund terms.

6
Branding

Check the domain, client emails, support route, and portal on phone and desktop.

7
Operations

Assign an owner for failures, live-call samples, client requests, and incidents.

Retell webhooks can send call and chat events to connected systems. Verify webhook signatures when CRM updates, lead routing, reporting, or automated follow-up depends on these events.


RETELL AI WHITE LABEL

Put Your Retell AI Offer Behind Your Brand

Connect one Retell workspace, launch a client portal on your domain, and configure client billing before handing the service to a customer.

Card required. Your selected plan starts after 7 days unless canceled. Retell AI usage and telephony are billed separately.


Configure client billing through Stripe

Connect Stripe and create the client-facing plans or charge types your offer requires. The current billing area supports recurring plans, usage packs, and one-time charges.

  • Keep the Retell AI provider bill and client bill separate.
  • Assign every billing plan to the correct client workspace.
  • Explain included usage, overages, cancellation, taxes, and refunds.
  • VoiceAIWrapper adds no per-minute markup to Retell AI usage.
VoiceAIWrapper Stripe billing configuration showing nine client billing plans, usage packs, one-time charge templates, and a connected Stripe account ready to assign to branded client workspaces.

What agencies can sell with Retell AI white label

Start with one client workflow. Add another service only after the agent, call handling, reporting, billing, and support process work under real operating conditions.


Branded AI receptionist

Package inbound answering, qualification, routing, appointment handling, and client-facing reporting around a connected Retell AI agent.

Managed outbound calling

Run an approved lead list through a defined calling window, outcome process, client workspace, and compliance review.

Website voice and chat

Add a website widget with voice, chat, or both, then assign the right assistants and branding for the client.

Multi-client reporting and support

Give each client access to its own records and reporting while your agency keeps account-level oversight, testing, and support ownership.


VoiceAIWrapper client portal support menu showing Help Chat, Help Center, Tutorials, and Book a Call options inside the agency-branded client experience.

Package a branded AI receptionist

Create an inbound service for answering calls, qualifying enquiries, routing callers, booking appointments, or collecting information.

  • Review successful, transferred, unanswered, and failed calls.
  • Confirm that summaries and outcome labels match what happened.
  • Give clients only the reporting and controls included in the offer.
  • See the white-label AI receptionist use case.


Run a managed outbound calling service

Build a campaign around an approved lead list, assigned Retell agent, calling window, and follow-up process.

  • Track lead totals, answered calls, queues, and outcome rates.
  • Review consent, calling hours, suppression lists, caller identification, and recording notices.
  • Increase volume only after live-call and failure-path review.
  • See the AI outbound calling use case.
VoiceAIWrapper campaign settings showing general options, schedules, webhooks and emails, success metrics, and advanced controls for an agency-managed Retell AI outbound calling campaign.

When this fits and when it does not

VoiceAIWrapper fits agencies that need branded client workspaces, reporting, campaigns, and billing around Retell AI. Use Retell AI directly for one internal agent when you do not need an agency brand or separate client experience. A custom application may fit contracts with uncommon workflows or proprietary controls.


What agency operators say about VoiceAIWrapper

“We explored multiple platforms before choosing VoiceAIWrapper, and from the very start they stood out as the clear choice for us. Nothing else came close in terms of quality, simplicity, and the genuine support they provide.”

Blake Carter

Sales and Partnerships Director, VOAI

“Been using VoiceAIWrapper for months now. Exponentially changes the way I am able to go to market and serve clients. Raj and team are industry experts for any issues that happen from the greater voice AI tech stack.”

Bob

CEO, MNY NVR SLPS

“The support team has truly gone above and beyond, jumping on calls with me multiple times, patiently walking me through the setup, and making sure I understood everything without ever rushing me. I’m not very technical, but they made the entire process easy and stress-free.”

Anthony King

The Branding Zone

"I can confidently say VAW sets the gold standard for customer service. What really stands out is how seriously they take feature requests. Instead of waiting months (or forever) like with most SaaS companies, VAW listens, acts fast, and actually delivers. Working with them doesn’t feel like I’m just paying for another software subscription. It truly feels like I have partners walking alongside me in my business."

Dylan Meyer

Owner, Aid Financial

“Their white-label platform let us hook up our clients with a nice dashboard to connect all our Retell AI agents, and it just works smooth. What I really like is how quick they are to fix stuff and how much patience they have.”

Pablo Fernandez

CTO, Vressh

“10 out of 10 support. They reply very quickly and even help with things beyond what they officially offer. Very reliable, always staying on top of what’s new, adding features regularly, and listening to the community.”

Mike Mitchell

CEO, Dialverse

Frequently asked questions


What is a Retell AI white label platform?

A Retell AI white label platform keeps Retell AI as the voice-agent provider while VoiceAIWrapper adds the agency's domain, branded client workspaces, campaign controls, reporting, widgets, and client billing.

Does VoiceAIWrapper replace Retell AI?

No. Your agency keeps its Retell AI account. VoiceAIWrapper connects to the Retell workspace and adds the branded client and management layer around the services your agency sells.

Which VoiceAIWrapper plans include Retell AI?

Growth, Scale, and Pro all include Retell AI. Growth starts at $79 per month with five client accounts. Scale includes ten, and Pro includes twenty. Check current pricing before quoting a client.

Can I bill Retell AI clients through Stripe or another payment method?

Yes. VoiceAIWrapper supports recurring plans, usage packs, and one-time charges through Stripe. Agencies can also bill outside the platform or connect another payment system through the available billing API. Provider usage remains separate.


How are multiple Retell AI clients kept separate?

Each client receives a separate workspace with its assigned Retell Pod, agents, users, permissions, campaigns, billing plan, and client-facing activity. The agency controls those assignments and should preview each client account before launch.


Can I use my own domain, logo, languages, and support options?

Yes. The portal can use the agency's domain, logo, colors, email sender, and selected portal languages. Custom pages, forms, and embedded support options depend on the selected plan. Preview the client experience before handover.

Portrait of Raj Baruah, founder of VoiceAIWrapper.

Written by

Written by

Raj Baruah

Raj Baruah

Founder of VoiceAIWrapper. 12+ years in B2B SaaS, Adobe alum, former VP at TalkPush

Founder of VoiceAIWrapper. 12+ years in B2B SaaS, Adobe alum, former VP at TalkPush

Integrations

VoiceAIWrapper integrates with leading voice AI providers, automation platforms, CRM systems and more.

  • GoHighLevel logo.
  • Stripe logo.
  • Vapi logo.
  • Retell AI logo.
  • ElevenLabs Agents Platform logo.
  • Bolna logo.
  • HubSpot logo.
  • Cal.com logo.
  • Calendly logo.
  • Google Calendar logo.
  • Google Sheets logo.
  • SMS icon.
  • Email icon.
  • Calendar icon.
  • Telnyx logo.
  • Zadarma logo.
  • n8n logo.
  • Make.com logo.
  • Airtable logo.
  • Twilio logo.

View other use cases for voice AI white label

VoiceAIWrapper allows you to use voice AI for multiple business use cases, like sales lead qualification, inbound customer support, appointment scheduling, and white label AI receptionists for agencies.

Sell Retell AI through your agency brand

7-day trial. Card required. Your selected plan starts on day 7 unless canceled.

7-Day Refund Request Policy

Refund requests made within 7 days of purchase are reviewed under our published Refund Policy.

1,000+ agencies have used the platform

99.9% uptime.

60-minute setup.

Sell Retell AI through your agency brand

7-day trial. Card required. Your selected plan starts on day 7 unless canceled.

7-Day Refund Request Policy

Refund requests made within 7 days of purchase are reviewed under our published Refund Policy.

1,000+ agencies have used the platform

99.9% uptime.

60-minute setup.

Sell Retell AI through your agency brand

7-day trial. Card required. Your selected plan starts on day 7 unless canceled.

7-Day Refund Request Policy

Refund requests made within 7 days of purchase are reviewed under our published Refund Policy.

1,000+ agencies have used the platform

99.9% uptime.

60-minute setup.