AI receptionist use case
White-Label AI Receptionist That You Can Resell to Clients
Create a white-label AI receptionist that can take care of inbound front desk answering and routing for your clients. You can create AI receptionists that can take phone calls as well as intercept incoming queries on a website via chat. You can control whether the agent responds via chat or voice calls, and you can embed them on clients' websites completely under your brand
Create agents and test the platform for free. Pay only when you start onboarding clients.
Published Oct 8, 2026 · Updated Oct 8, 2026 · Reviewed by Raj Baruah
Create AI receptionists for phone calls and chat
Create white-label AI receptionists that can take calls, book meetings, book calendars, and fix appointments. Integrations with tools like SMS, WhatsApp, CRM systems, and email are already natively available in the platform.
Share with clients via branded portals or directly into CRM like Gohighlevel
Used by teams that have scaled their business on voice AI
White-label AI receptionist that can answer your clients' incoming calls when their team cannot
VoiceAIWrapper allows you to create white-label AI receptionists for your clients that can answer incoming calls, perform caller intake functions, answer FAQs, route it to the right person, send messages, or escalate to a live rep based on a scenario.
01 / AI receptionist builder
VoiceAIWrapper allows you to scrape your client's website, go through their FAQ documents, and automatically create the agent prompt and the connections with tools like SMS, calendar, WhatsApp, etc. You can further refine this or modify this based on your preferences.
02 / Create your branded client portal
Connect your domain for your branded client portal.
Connect your inbox to send client emails.
Integrate with your Stripe account to collect client payments.
03 / Create your pricing offer
You can configure whether you want clients to see call transcripts and export call logs, if you want them to edit the agent prompt, and if you want them to see your phone numbers or your tools.
04 / Start onboarding clients
You can start onboarding clients one by one by sharing their portal URL and the login credentials, or you can use our SaaS creator feature to onboard clients directly from your website.
When this setup fits
This solution is ideal if you are in the business of creating AI receptionists for other businesses.
You can create AI receptionists that take incoming phone calls as well as intercept website visitors on chat.
For customers with an existing phone number, you can just forward the web calls to a new VoIP number which is connected with your inbound AI receptionist. For customers who want to deploy a receptionist on their website, you can just embed your white-label embed code on your client's website. In either case, you will be able to bill clients based on their usage or charge a subscription fee ond a setup fee.
Features
Set up your white-label AI receptionist in under 60 minutes
multi-provider AI
Multi-provider integration
VoiceAIWrapper offers a built-in AI engine that uses frontier models like OpenAI and ElevenLabs. It offers you everything that you need to create multimodal conversational AI agents that can take phone calls as well as chat with website visitors. In case you have built agents on Retell AI, Vapi, or ElevenLabs, you can also sync them by adding their API keys to VoiceAIWrapper.
The AI receptionists that you create inside VoiceAIWrapper can be multimodal, which means they can talk to customers over phone calls, or you can also embed them as widgets on your client's website. While they're on their website, you can give the client the choice to engage visitors on chat or voice, or chat and voice both at the same time.
VIDEO WALKTHROUGH
Learn how to create white-label AI receptionists for other businesses
In this short video, we walk you through how to create your white-label AI receptionist, create your branded client portal, how to create agents easily, and how to create client billing plans to launch your voice AI services business.
You can create your AI receptionist, create your branded client portal, connect your inbox for sending emails, and connect Stripe all under 60 minutes.
integration capability
Ease of integration
VoiceAIWrapper offers a native GoHighLevel integration, along with native calendar and SMS integrations. HubSpot can be connected through APIs and webhooks. You can also use APIs and webhooks to connect to external systems and tools like WhatsApp.
Reliability
Reliability
VoiceAIWrapper has a 99.9% uptime spread over the last two years, and its uptime is monitored by a third-party provider.
FAQ
Questions that agencies ask us when they look for white-label AI receptionist solutions
What is a white-label AI receptionist?
A white-label AI receptionist answers incoming calls under the brand you choose. It can answer business questions, capture caller details, book appointments, and transfer callers to a person when configured to do so. With VoiceAIWrapper, your agency can build the receptionist, give each client a branded portal, and resell the service using your own billing plans.
How is an AI receptionist different from a human receptionist?
An AI receptionist follows the business information, instructions and tools you configure to answer incoming calls and handle routine requests. A human receptionist can use judgment beyond those instructions and deal with situations that need a person. Configure when the AI should transfer a call or collect details for human follow-up, and test that handoff for each client.
How much does it cost to create a white-label AI receptionist?
VoiceAIWrapper allows you to create a white-label AI receptionist for free with the PayasYouGo plan. It also gives you some free AI credits to test your AI receptionist. You can also get higher credits by using its Scale plan. VoiceAIWrapper allows you to build an AI receptionist that can take phone calls and intercept incoming chat and you can also resell this to your clients at a profit.
What costs should I allow for after creating an AI receptionist?
PayasYouGo has no monthly base-plan fee. Native AI usage beyond included credits, telephony, additional client accounts and paid add-ons are charged separately. If you choose BYOK, each connected provider account on PayasYouGo costs $29 per month or $290 per year; provider connections are included with Scale, and your provider bills its usage separately. Set your client’s service price separately from these platform and provider costs.
Can I sell AI voice agent services under my own brand?
Yes, absolutely. This is exactly what VoiceAIWrapper is built for. VoiceAIWrapper lets you run your own AI voice company with your own subdomain, logo, colors, and emails from your domain. Your clients never see the underlying provider or VoiceAIWrapper anywhere, and as far as they're concerned, they are using a product from your brand and they're paying you through your Stripe account.
Do I need a separate voice AI provider to build my AI receptionist?
No. You can build agents with VoiceAIWrapper's own voice AI engine. If you already build agents in Vapi, Retell AI, or ElevenLabs, you can connect your provider account through the BYOK option instead. With BYOK, the connected provider charges for its AI usage, while VoiceAIWrapper provides the white-label platform and client-management layer.
Can my AI receptionist work with a client’s CRM?
VoiceAIWrapper has a native GoHighLevel integration. Systems such as HubSpot can be connected through APIs and webhooks, including workflows built with tools such as Make, n8n or Zapier. Configure and test what information the receptionist passes to the client’s CRM before deploying it.
Which phone providers work with AI phone calls, and can clients keep their numbers?
VoiceAIWrapper works with any VoIP or SIP technology, including Twilio, Telnyx, Zadarma, or Plivo. VoiceAIWrapper currently does not sell numbers. Usually, if clients need to receive incoming calls, they would keep their original number and route the incoming calls to a new VoIP number. That way, they can connect any AI agent on a different number without any porting. VoiceAIWrapper does not restrict who you can call or where you can receive calls.
Can I offer AI chat and voice agent calls plus a web widget?
Yes, absolutely. VoiceAIWrapper allows you to offer AI agents that work on voice calls. You can also create AI agents that can work as an inbound AI receptionist on somebody's website. These can be multimodal AI systems, which means a visitor can interact with them over chat or over a web call, and you can enable or disable the options to switch between chat and voice calls.
Can my white-label AI receptionist book appointments?
Yes. You can connect a supported calendar and configure the receptionist to check availability and book appointments during a call. VoiceAIWrapper offers calendar integrations including GoHighLevel, Google Calendar, and Cal.com. Test the booking flow for each client, including their business timezone and available appointment slots, before sending live calls to the agent.
Can an AI receptionist transfer calls to a human?
Yes. You can configure the AI receptionist to transfer a caller to a live person. Decide which requests should be transferred and give the agent the correct destination number. Test what happens when that person is unavailable, so the receptionist has a clear next step instead of leaving the caller without help.
What should my AI receptionist do if it cannot answer a caller’s question?
Give the receptionist clear instructions to ask for more details, take a message or transfer the caller when it cannot answer. Use the client’s approved business information in its knowledge base, define which situations require a person, and test those cases before taking live calls.
Can I use an AI receptionist for after-hours or missed calls?
You can route incoming calls to your AI receptionist when your team is unavailable. Set the forwarding or routing rules with the client's phone provider, and give the agent clear instructions about opening hours, taking messages, and when a human should follow up. Availability still depends on the connected phone service, AI service, and account configuration.
What information do I need to set up an AI receptionist for a client?
Start with the client's services, opening hours, common questions, and the details the receptionist should collect from callers. Add the phone setup, booking calendar, and transfer number if those are part of the service. Give the agent clear instructions about what it can answer and when it should ask a person to help, then test it with realistic calls.
What does each client see in their client portal?
With VoiceAIWrapper, each client gets their own client portal and their own login and password. What the clients get to see inside the portal is totally under your control. You can: - Create a templatized client account, which means any client that signs up for your service gets to see the same components. - Go account by account and decide what levels of visibility, access, and download capability each client has. This means you can also restrict whether clients see call transcripts or are able to download them, and whether they see the agent prompt and are able to edit it. You can also allow your clients to create their own agents using the built-in AI agent builder widget inside VoiceAIWrapper. Clients also get their own billing portal, which helps them take a look at their billing and their usage and manage the billing plan that you offer to them.
Can a voice AI agency serve multiple clients from one VoiceAIWrapper account?
Yes, absolutely. VoiceAIWrapper allows you to onboard multiple clients. With our Pay-as-you-go plan, you can keep on adding client accounts and keep on adding add-ons for every client account. With our Scale plan, we give you 20 client accounts for free, and if you add additional client accounts, you can just add a paid add-on. You can serve multiple client portals using one VoiceAIWrapper account. Similarly, if you are using the BYOK option and, let's say, you are connecting a Vapi org, a Retell workspace, or an ElevenLabs workspace, you can connect one Retell, ElevenLabs, or Vapi account. You can serve multiple clients by connecting it with VoiceAIWrapper.
How can I bill clients for their AI receptionist?
VoiceAIWrapper allows you to bill clients using a variety of billing models, with the frequency and currency of your choice. You can: - connect your Stripe account - bill off-platform - use our API to bill on platforms other than Stripe You can charge your clients: - an onboarding fee - a subscription fee - overage - a credit pack for AI usage
What is SaaS Creator and how does it help my agency?
SaaS Creator is a unique feature offered by VoiceAIWrapper. It automates the whole process of client onboarding, client scoping, agent creation, portal allocation, and client billing setup for agencies. This allows agencies to onboard more clients with less effort in a shorter period of time and allows them to focus more on selling to new clients and retaining existing ones.
What languages and voices do AI calls support?
VoiceAIWrapper supports all languages and all voices that work on ElevenLabs. VoiceAIWrapper runs on ElevenLabs voices, which means it has access to all the languages and all the voices that ElevenLabs supports, including multilingual voices that can switch from one language to another on the same call.
How should I test a white-label AI receptionist before giving it to a client?
Test the complete client experience: an incoming call, a business question, an appointment request, a transfer, and a question the agent should not answer. If you offer a website widget, test both chat and voice. Log in as a client user to check the portal, permissions, and billing experience before inviting the actual client.
Set up your white-label AI receptionist in under 60 minutes.
Create agents and test the platform for free. Pay only when you start onboarding clients.